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News & Events

Patient Stories


  • Brain Surgery - Mr. ...
    Brain Surgery - Mr. Negash Legesse (Ethiopian Ambassador) I was transported by air ambulance from
    read more....

  • Neurosurgery and Spi...
    Mr. Abdelbasset Ibrahim ( Egypt ) , I started having lower back pain and my both legs were also in s
    read more....

  • Mr. Kebede Hailu - C...
    I had a heart attack in Ethiopia 14 days ago and as there was no proper facilities here, I called an
    read more....

  • Total Knee Replaceme...
    Total Knee Replacement - Ms. Tanya Penner ( USA ), I have been in UAE for 7 years and I had problem
    read more....

  • Neurosurgery and Spi...
    Mr. Tonny Paul ( India ), I felt my right hand power weak. Then I came to RAK Hospital and took appo
    read more....

  • Prostate Cancer Case...
    Critical Prostate Cancer Case Treated Successfully through Laparoscopic Surgery - Mr. Ali Mohamed (
    read more....

  • Ms. Linda - TKR Surg...
    I came to RAK Hospital because I had problem in my knees for more than 3 years. I was operated by
    read more....

  • Mr. Philip - Cardiac...
    I was diagnosed with Subaortic membrane and advised for angiography by Dr. Ajay Kanojia and Dr. Ar
    read more....

  • Ms. Jennifer - Nero ...
    I had disc problem and was suffering with too much pain from neck to right shoulder.
    read more....

  • Mr. Warren Stewart O...
    We came on a holiday but unfortunately I didnt get to experience the holiday
    read more....

  • Ms. Jessica Von Luet...
    I came for emergency to RAK Hospital. I had good treatment here and Dr. Tinku Jose did my surgery b
    read more....

  • Ms. Sarah - LASIK su...
    Since childhood I was wearing glasses everyday and after all these years I was bored with it, so I d
    read more....

  • Ibtihaj gets her vis...
    Our congenital cataract patient, Ms. Ibtihaaj from Sudan
    read more....

  • Surgery...
    Mr. Grillo is one of our international patients. He said the following about us.
    read more....

  • Surgery...
    Mr. Yahya Mahmoud was treated in RAK Hospital. He explains his experience in the video link.
    read more....

  • Surgery...
    Mr. Ita Thomas underwent a surgery in RAK Hospital. Video in the link contains what he has to say ab
    read more....

  • Surgery...
    Mr. Abdul Nazer, after experiencing the healthcare in our hospital, had the following to say "I can
    read more....

  • Surgery...
    My wife has survived and is on the way to full recovery.
    read more....

  • Surgery...
    Coming all the way from Tanzania to RAK Hospital for treatment.
    read more....

  • Gastroenterology...
    I had visited several doctors in my home country for a recurrent attack of abdominal pain on right s
    read more....

  • Orthopaedic Surgery...
    First of all I thank my God for the 2nd life. RAK Hospital gave the best services to me. I really th
    read more....

  • Pediatrics and Neona...
    We are very happy to see our Leone enjoy his food again
    read more....

  • Surgery...
    Ethiopia is close to UAE compared to Thailand or India; with all the facilities this hospital has, a
    read more....

  • Surgery...
    Here I felt I have a hundred percent attention all the time, and if I am to choose I would come to t
    read more....
 
 
 
 
 
 
 


Awards and Recognitions

2015

RAK Hospital Awarded "MRM Business Excellence Award"

RAK Hospital The Award Ceremony for the prestigious Mohammed Bin Rashid Al Maktoum Business Award was held under the patronage of H.H. Sheikh Mohammed Bin Rashid Al Maktoum, UAE Vice President, Prime Minister and Ruler of Dubai, to honor the winning companies who demonstrated exceptional business performance.

“We are delighted to receive the prestigious Mohammed Bin Rashid Al Maktoum Business Award which is about business performance and excellence in the management of processes, and procedures that generate results. Being the first hospital in the gulf to win this award is indeed an honor to our staff. The passion of our people and the must get attitude which prevails everywhere in the organization keeps us ahead”.

Our sincere appreciation to Dubai Chamber of Commerce and Industry efforts initiating the award and in turn promoting a culture of excellence, positive learning and higher standards of service.

   

2014

Awarded ‘Superbrand’ status in the UAE for 2014

RAK Hospital is proud to announce that we have been awarded ‘Superbrand’ status in the UAE for 2014

The Super brands Council which comprises some of the leading names in the UAE business circles, compile a shortlist of more than 1,341 leading UAE brands. After a rigorous selection criteria set by the Super brands Council, over 2,500 industry & marketing professionals are invited to vote along with the independent Brand Council.

A Super brand is the brand of a product or service, corporation or organization that is identified in the perception of the public with excellence in quality, reliability, recognition, consistency and leadership in its respective sector.

   

2012

Achieved the Dubai Quality Appreciation Programme Award (DQAP) in the 2012 cycle. It is a component of the prestigious Dubai Quality Awards that are presented annually to high-performing organizations that can be referred to as industry role models.

The Dubai Quality Appreciation Programme Award (DQAP) is a component of the prestigious Dubai Quality Awards that are presented annually to high-performing organizations that can be referred to as industry role models.

Under the patronage of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, the distinction offers a ‘roadmap’ to organizations for achieving excellence through the adoption of best practices and systematic deployment of sound approaches. It also mandates companies to continuously measure and review progress

 

Awarded Highly Commended for Best Healing Environment Hospital in the Hospital build Award 2012.

Hospital build  & infrastructure awards is aimed at recognizing the best all round management of a facility in the Middle East, or those developed and/or funded by organisations in the Middle East, and should be able to demonstrate how a considered approach to the all elements, both physical and human, work together to ensure a strong healing environment. This award will focus on how the facility is managed to deliver the best healing environment through a combination of factors.

Evidence has been given to demonstrate the following:
  • Reducing length of stay (statistics)
  • Improving patient recovery times
  • Well-managed patient flow
  • Reducing waiting times
  • Decreasing levels of infection
  • Appropriate Staff to Patient ratios
  • Good Health & Safety record
  • A well managed Patient Nutrition programme and Catering process
  • Positive Patient Feedback through testimonials
   

2011

 

Re-Accredited by Joint Commission International in November 2011

The Joint Commission International (JCI) is a U.S based accreditation body dedicated to improving healthcare quality and safety around the world. The accreditation is an international gold standard for hospitals.

JCI works directly with healthcare organizations to achieve their goals of providing quality clinical care and services in safe, efficient and well-managed facilities. JCI assesses through a rigorous on site survey process, a healthcare provider’s quality in the following key areas -

  • Access to health care
  • Health Assessment and care processes
  • Management of information and human resources
  • Safety  & Infection control of facility
  • Facility management
  • Performance Measurement
  • Education & Rights of Patients
 

Awarded for the Best Healing Environment Hospital at the Hospital Build Awards 2011.

Hospital build  & infrastructure awards is aimed at recognizing the best all round management of a facility in the Middle East, or those developed and/or funded by organisations in the Middle East, and should be able to demonstrate how a considered approach to the all elements, both physical and human, work together to ensure a strong healing environment. This award will focus on how the facility is managed to deliver the best healing environment through a combination of factors.

Evidence has been given to demonstrate the following:
  • Reducing length of stay (statistics)
  • Improving patient recovery times
  • Well-managed patient flow
  • Reducing waiting times
  • Decreasing levels of infection
  • Appropriate Staff to Patient ratios
  • Good Health & Safety record
  • A well managed Patient Nutrition programme and Catering process
  • Positive Patient Feedback through testimonials
 

Awarded the best hospital project at the 2nd Annual Arab Investment Summit 2011.

2nd Annual Arab Investment Summit Awards is judged by a panel of prominent property developers and equity financiers from across the Middle East, the Arab Achievements Awards were presented in recognition of companies with projects that have shown outstanding performance and made exemplary contributions to the region's development.

   
2010
 

Awarded the Highly Commended for Best Healing Environment Hospital at the Hospital Build awards 2010.

Hospital build  & infrastructure awards is aimed at recognizing the best all round management of a facility in the Middle East, or those developed and/or funded by organisations in the Middle East, and should be able to demonstrate how a considered approach to the all elements, both physical and human, work together to ensure a strong healing environment. This award will focus on how the facility is managed to deliver the best healing environment through a combination of factors.

Evidence has been given to demonstrate the following:
  • Reducing length of stay (statistics)
  • Improving patient recovery times
  • Well-managed patient flow
  • Reducing waiting times
  • Decreasing levels of infection
  • Appropriate Staff to Patient ratios
  • Good Health & Safety record
  • A well managed Patient Nutrition programme and Catering process
  • Positive Patient Feedback through testimonials
   
2009
 

Awarded “Highly Commended for Best External Designed - Built Hospital” at the Hospital Build awards 2009.

Hospital build  & infrastructure awards is aimed at recognizing the best all round management of a facility in the Middle East, or those developed and/or funded by organisations in the Middle East, and should be able to demonstrate how a considered approach to the all elements, both physical and human, work together to ensure a strong healing environment. This award will focus on how the facility is managed to deliver the best healing environment through a combination of factors.

Evidence has been given to demonstrate the following:
  • Reducing length of stay (statistics)
  • Improving patient recovery times
  • Well-managed patient flow
  • Reducing waiting times
  • Decreasing levels of infection
  • Appropriate Staff to Patient ratios
  • Good Health & Safety record
  • A well managed Patient Nutrition programme and Catering process
  • Positive Patient Feedback through testimonials
 

The Swiss Leading Hospitals Certification. The first hospital in the Middle East to be certified.

The Swiss Leading Hospitals group (SLH) has entrusted Sonnenhof Swiss Health Limited with the responsibility to accredit hospitals abroad. This long term cooperation is in line with the strategic goal of the group to build a worldwide network of leading hospitals who dedicate themselves to the quality label of excellence of SLH.

   

2008

 

Re-Accredited by Joint Commission International in November 2011
The Joint Commission International (JCI) is a U.S based accreditation body dedicated to improving healthcare quality and safety around the world. The accreditation is an international gold standard for hospitals.
JCI works directly with healthcare organizations to achieve their goals of providing quality clinical care and services in safe, efficient and well-managed facilities. JCI assesses through a rigorous on site survey process, a healthcare provider’s quality in the following key areas -

  • Access to health care
  • Health Assessment and care processes
  • Management of information and human resources
  • Safety  & Infection control of facility
  • Facility management
  • Performance Measurement
  • Education & Rights of Patients



Hotline Number: 07-222 5 555

MOH Approved: 145409-0030